This section is focused on frequently asked questions in relation to purchase, use, warranty, and features of the Mobileye’s products.
What is the Mobileye system?
The system that constantly observes perpetually changing conditions on the road. It consists of three components: a high dynamic range camera with the EyeQ2 processor, a display and a loudspeaker. The Mobileye’s engineers developed sophisticated algorithms for processing the images recorded by the camera 15 times per second. By analyzing the data received from the camera the system identifies what kind of object is on the road ahead, such as pedestrian or cyclist, and in real time alerts the driver of impending vehicle accidents.
How does the Mobileye system work?
The EyeQ2 Processor receives the information from a high-sensitive camera and the vehicle’s onboard computer, constantly calculates and analyzes the objects caught by the camera. When imminent danger is detected, the system emits visual alerts to the display and audio alerts to the high-power buzzer that warn the driver with sufficient time to make necessary corrections and to avoid collision. This all happens in real time.
How do I know about impending dangerous situation on the road?
The system fitted with the camera monitors the situation on the road even when we turn to switch over radio / look in a rear-view mirror at the child sitting on the back seat / look at our phone / or draw our attention to the navigator’s display, etc. By applying special algorithms the system constantly measures the distance to the vehicle ahead, calculates relative speed of the vehicles, sees the trajectory of your car within the road markings. And when you get too close to other vehicle or cross dotted or continuous lines, the system emits audio and visual alerts, which are highlighted on the display.
At what weather conditions does it work?
The camera works under any weather conditions, even when tropical rain, thick fog and heavy snowfall. At such conditions the system indicates on the display that the visibility is low and the indication says "do not entirely rely on me, concentrate your attention on the road".
Can Mobileye be installed in any vehicle?
Yes, it can be installed in all vehicles.
How much time does it take to install the system?
Our professional installers do it within 3-4 hours approximately.
Can any problems with the vehicle warranty be experienced when installing the system?
The system does not intervene in any system of the vehicle. It only receives data from the vehicle, processes them, and alerts you of situation on the road. When installing we do not interfere with the vehicle operation.
We are a motor vehicle company for public conveyance, and operating a bus fleet. Can the Mobileye system be installed in intercity buses?
No problems. Thousands of Mobileye systems have been already installed in both intercity and city regular buses.
I have a car owned by a leasing company on the basis of the 3 years contract. Can I buy the system with a warrantee covering more than 12 months?
Yes, you can buy the system and extend the warranty period from 12 to 48 months with the license distributor at an extra.
I am transport manager of a state-owned company and would like to install your system in several vehicles.
Our system was installed in different types of vehicles in various countries around the world. The system can be installed even in ambulance cars, police cars, and other service vehicles. Besides we can propose integration with a separate fleet management system.The system enables you to see how your drivers behave on the road: are they aggressive or tired when driving the vehicle. You will be able to see their reaction in real time, how drivers improve their driving habits while using Mobileye, and to adjust and to influence on your drivers operation based on the driving reports you would receive.
I am a good driver. Why do I need such a system?
Even the most skilled driver always risks having a road accident. The reason is human factor that, alas, does not always depend on your driving experience. The Mobileye system will help you mitigate or even eliminate the risks.
Can I install Mobileye myself?
It is very easy to operate Mobileye, but the system must be installed and calibrated by professional certified installers. It is not enough just to mount and to connect the unit to a vehicle. After installation the system must be adjusted and calibrated using special equipment and software. Professional installation is an essential condition for trouble-free operation of the system. In order to avoid dangerous situations, we strongly recommend you not to try to install the system by yourself.
Can the Mobileye System be moved from vehicle to vehicle?
Yes. The system can be reinstalled to other vehicle at any moment. After the system had been removed, there are no traces remain in the vehicle.
Can the system brake the vehicle?
Based on Mobileye, the leading world car manufacturers, such as VOLVO, MERCEDES, BMW, FORD offer this option. The system of active braking is built in certain new models only as a customizing factory-made option. Mobileye systems do not intervene with the brake system control. It only alerts and informs the driver of impending hazards on the road, but drivers must initiate actions on their own to avoid harmful collisions. The system can be integrated into vehicle systems, both in respect of active assistance to the driver, and as designing the dashboard. Mobileye Company shall not be liable for incorrect installation of the system, or for its installation and operation failing to meet the manufacturer’s instructions.
Can Mobileye serve as autopilot?
Mobileye is not the autopilot and does not replace the driver’s functions in relation to active and correct control of the vehicle. The system is just an auxiliary tool that helps drivers, rather than replaces them.
What it the guarantee period from the date of purchase?
Mobileye systems bought from the authorized dealers or their authorised partners come with a two year guarantee of the manufacturer started from the time of purchase.